Invitations, satisfaction inquiries, mailings

Direct marketing

Automobile brand

Our client wished to stimulate sales around one of its new model global launch. Hotpepper Studio was hired to promote an open day by combining all-household and addressed direct marketing operations in neighboring municipalities. The studio provided the sound system and organized the overall reception and catering as well.

Context Open doors reception promotion and management
Role Hotpepepper Studio (2007 - 2018) customer
Objective Client address file sanitation
Audience Around 8000 data adresses sanitation / 15'000 households direct marketing
Period 2017-2018
  • Client goal analysis, budgeting and planning
  • Direct marketing publishing soft and hardware solution evaluation, testing and purchase
  • All-household flyer target audience determination according to analysis conclusions
  • All-household flyer costing per contact and ROI
  • All-household flyer vendor selection, printing and shipping budgeting

  • Mailing letter header drafting and callback script (consumer clients)
  • All-household flyer design
  • Client file processing and supervising of 8000 contacts, (duplicates / formatting)
  • Mailing letter header personalization quality control, content supervising and correcting
  • Mailing letter header printing and enveloping supervising
  • Allover direct marketing production budget, design, print and lettershop tracking and survey

  • Postal return slip, address book posting
  • Telephone callback staff supervision
  • Final client satisfaction telephone survey and weekly client report
  • Client file updating according to postal returns and telephone callbacks
  • Client file update finalization, technical and typographical formatting and delivery
  • Mailing letter headers invitations to open doors personalization
  • District diffusion selection in the terms of garage offers
  • Mailing letter headers invitations returns survey


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